Care Manager, Supported Living services

Location:

Redhill/Reigate/Surrey

Hours:

37,5 hours per week

Vacancy type:

Full Time Permanent

Salary

£39,346 per year

We are looking for an experienced, resilient and hands-on Care Manager to lead across multiple Supported Living services, supporting adults with complex needs while driving consistency, quality and cultural improvement across dispersed teams.

This role spans four services across Reigate and Redhill, supporting individuals with learning disabilities, autism, mental health needs and behaviours that require structured and person-centred support approaches. You will need to be confident working across sites, managing competing priorities and maintaining strong operational oversight within services that are actively evolving through change and development. The role requires a visible, proactive leader who is grounded in practice, able to balance day-to-day engagement with wider service accountability, staff development and quality assurance.

About the Role

The Care Manager will oversee four Supported Living services, supporting around 20 adults with learning disabilities, autism, mental health needs and complex health requirements.

This is a hands-on leadership role managing a team of 12 permanent and 3 bank staff, ensuring the delivery of safe, high-quality and person-centred support that promotes independence, wellbeing and positive outcomes. The Care Manager will take responsibility for driving service improvements, embedding best practice, maintaining compliance and developing a motivated and high-performing team.

The role is split across services, head office and occasional support shifts, requiring flexibility and a strong presence across all locations while consistently leading by example.

Key Responsibilities

  • Lead and manage multiple Supported Living services, ensuring safe, high-quality, person-centred care.
  • Inspire, coach and develop a team of Support Workers and Lead Support Workers to deliver excellent outcomes.
  • Ensure compliance with CQC standards, legislation, safeguarding requirements and organisational policies.
  • Oversee care planning, risk assessments and digital records, ensuring they remain accurate and person centred.
  • Build positive relationships with individuals, families, healthcare professionals, local authorities and external agencies.
  • Support individuals with a range of complex needs, including learning disabilities, autism, mental health and complex health conditions.
  • Monitor service quality, investigate incidents and implement continuous improvements.
  • Lead assessments for new referrals and support successful service transitions.
  • Manage staffing, recruitment, inductions, supervision, performance management and rota planning.
  • Ensure services operate within agreed budgets while maintaining excellent standards of care.
  • Promote Positive Behaviour Support, least restrictive practice and the principles of the Mental Capacity Act.
  • Participate in the on-call rota following probation (approximately every 12 weeks with additional payment).

About You

  • Previous management or strong deputy management experience within Health and Social Care.
  • Experience leading teams within Supported Living, Residential Care or complex community services.
  • Confidence managing multiple services, competing priorities and organisational change.
  • Strong knowledge of CQC regulations, safeguarding, person-centred care and relevant legislation.
  • Excellent leadership, communication and organisational skills.
  • Experience supporting adults with learning disabilities, autism, mental health needs or complex behaviours.
  • Ability to build positive relationships with professionals, families and multidisciplinary teams.
  • Full UK driving licence and access to a vehicle for work.
  • Level 5 Diploma in Leadership for Health & Social Care, or willingness to complete it following probation.

Benefits

  • Enhanced pay during maternity, paternity, or adoption leave.
  • Employee Assistance Programme offering free legal support and counselling.
  • Support for achieving Social Care qualifications (levels 3 and 5).
  • Clear career progression opportunities.
  • Financial rewards for successful recruitment referrals.
  • Inclusive, friendly, and supportive work environment.
  • Comprehensive induction programme with training for a successful start in your role as a Care Manager

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.

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