CQC Registered Manager

We are recruiting on behalf of our client for an experienced CQC Registered Manager to lead and develop a new domiciliary care service in London.

This is a unique opportunity to join a growing start-up branch with strong franchise support, where you will play a central role in establishing the service, driving growth, and ensuring high standards of care and compliance.

About the Role

As a CQC Registered Manager, you will oversee the setup, registration, operational management, and growth of the domiciliary care branch.

As a CQC Registered Manager you will support the CQC registration process, establish effective operational systems, recruit and develop staff teams, and build strong relationships within the local community to help secure care packages and grow the service.

The role requires a confident leader with strong knowledge of domiciliary care operations, compliance, and business development. This role is ideal for an experienced domiciliary care manager looking for the opportunity to build and shape a new service, while being supported by an established wider network and leadership team.

Key Responsibilities

• Lead the day-to-day operations of the domiciliary care branch
• Support and maintain CQC registration and compliance requirements
• Develop policies, procedures, and operational frameworks
• Recruit, manage, and develop office and care staff teams
• Support business development activities and growth strategies
• Build relationships with healthcare professionals, local stakeholders, and community organisations
• Work alongside franchise support teams to secure contracts and care packages
• Manage staffing, rota coordination, audits, and branch performance
• Ensure services are safe, person-centred, and compliant with regulatory standards
• Participate in the on-call rota to support operational continuity
• Maintain accurate records, compliance documentation, and quality assurance processes

About You

• Experience as a CQC Registered Manager within domiciliary or home care services
• Strong knowledge of CQC standards, inspections, and regulatory compliance
• Previous experience supporting branch growth or start-up services
• Level 5 Diploma in Leadership for Health and Social Care preferred
• Commercial awareness and confidence building relationships within the local community
• Strong leadership, organisational, and communication skills
• Experience managing recruitment, staffing, and operational performance
• Ability to work independently and drive continuous improvement
• Registered Nurse or Occupational Therapist background desirable

Benefits

• Competitive salary with performance and salary review following successful completion of probation
• 28 days annual leave, including bank holidays, increasing with length of service
• Opportunity to play a key role in building and growing a new domiciliary care service
• Full franchise and operational support from an established wider network
• Career progression and professional development opportunities
• Support with ongoing training and qualifications
• Employee Assistance Programme (EAP) offering confidential wellbeing and mental health support
• Blue Light Card and additional retail discounts
• Supportive and collaborative leadership environment
• Opportunity to make a genuine impact within the local community and shape the future of the service
• Management bonus and performance-related incentives linked to service growth and operational success