Got questions about RPO (Recruitment Process Outsourcing)?

Our Client Services Operations Manager & Outsourcing Specialist, Leona Blenman, shares insights from the frontlines of recruitment outsourcing.

What you can read

Share the article

Facebook
Twitter
LinkedIn

We’re considering RPO but worried about losing control of our hiring process. How do you maintain our company culture when outsourcing recruitment?

Leona: This is honestly the most common concern I hear, and it’s completely understandable. The key difference between what we do at Olive Recruit and traditional outsourcing is that we don’t replace your culture—we become an extension of it. During our discovery phase, I spent considerable time with your team understanding what skills you need and who you are as a company. We integrate into your existing processes, use your systems, and most importantly, we screen every candidate against your cultural values before they even reach your desk. It’s not about taking control away from you; it’s about giving you back the time to focus on what matters most whilst we handle the heavy lifting of sourcing and screening.

What’s the realistic timeframe for implementing an RPO solution? Our business is growing rapidly, and we need results quickly.

Leona: I always tell clients to think in phases rather than one big implementation. Within the first two weeks, we can cover your immediate hiring needs using our existing talent pools. That’s the beauty of our evergreen recruiting approach. The full RPO integration, including process alignment and technology setup, typically takes 4-6 weeks. But here’s what’s crucial: we don’t wait for everything to be perfect before we start delivering results. From day one, you’ll have dedicated recruitment support. I’ve seen companies fill critical positions within their first month of partnership because we hit the ground running.

How do you measure success, and what happens if the results don’t meet our expectations?

Leona: Transparency is fundamental to everything we do. Before we even start, we establish clear KPIs together: time-to-hire, quality of candidates, retention rates, and cost-per-hire. These aren’t arbitrary numbers but tailored to your business goals. We provide monthly reports showing exactly where we stand against these metrics. If we’re not hitting targets, we don’t make excuses; we pivot. I’ve had situations where we’ve adjusted our sourcing strategy, refined our screening process, or even brought in specialist recruiters for niche roles. The beauty of RPO is its flexibility. Unlike traditional recruitment methods, we can quickly adapt because we’re invested in your long-term success, not just filling individual positions.

We’ve tried outsourcing before with mixed results. What makes Olive Recruit’s approach different?

Leona: I hear this frequently, and it usually stems from working with providers who treat RPO like a transactional service rather than a strategic partnership. Three things set us apart: First, our same-time-zone advantage with our Skopje operations means real-time collaboration – no delays waiting for responses from teams on different continents. Second, we specialise in health and social care recruitment, so we understand the regulatory requirements, the cultural nuances, and the specific challenges you face daily. Third, and most importantly, we measure our success by your success. When Catalyst Care Group achieved 82% placement success with us, that wasn’t just luck – it was the result of understanding their unique needs and consistently delivering quality candidates who genuinely fit their culture. There’s a solution for everything, and finding the right approach makes all the difference.

What should we expect in terms of cost savings, and are there any hidden fees we should know about?

Leona: Our clients typically see 30% cost savings within the first year, and that’s being conservative. The savings come from multiple areas: reduced time-to-hire means less productivity loss, better quality hires mean lower turnover costs, and our scalable model means you’re not paying for full-time recruiters during slower periods. As for fees, we believe in complete transparency: no hidden costs, no surprise charges. Everything is outlined clearly in our agreement up front. What I always tell potential partners is this: don’t just look at the cost of our service, look at the cost of not having the right people in place. Every day a critical position remains unfilled costs your business far more than our fees ever will.

Have a question for Leona and our team?
Drop us a line at http://www.oliverecruit.co.uk/contact/ and we’ll feature your question in our next newsletter!


Share the article

Facebook
Twitter
LinkedIn

Latest Blogs

The Rise of Quiet Quitting in the Workplace

Far from the dramatic resignations and door-slamming exits of the previous millennium, this subtle yet powerful movement redefines what it means to be an engaged employee in the 2020s. At the centre of this transformation lies a phenomenon that has captured headlines and sparked countless debates - the mighty, yet silent, quiet quitting.

Got questions about RPO (Recruitment Process Outsourcing)?

Our Client Services Operations Manager & Outsourcing Specialist, Leona Blenman, shares insights from the frontlines of recruitment outsourcing.

What Employers Need to Know About Quiet Quitting

It's sneaky. It's picky. It's passive-aggressive. But it's somehow progressive. Social media speaks about it loudly. But it happens so quietly. No wonder Generation X and even Millennial managers cannot spot it immediately. Dear employers, HR professionals and managers, let us introduce you to the quiet quitting phenomenon.

How to Prepare for a Video Interview

Excelling at a video interview is just as crucial as acing a traditional face-to-face meeting. It takes mindful planning and technological know-how on top of that to ensure genuine comfort and readiness in candidates. Recruiters from Olive Recruit went through the most common technical difficulties and requirements and created this essential guide on mastering the art of a video call interview. Read these online interview tips and strategies to boost your confidence and prepare effectively.